Returns & Exchanges

RETURNS & EXCHANGES POLICY
Please note that we do not provide pick up services for returns and exchanges.

Products that are unworn unaltered, unwashed and in its original packaging with returns label still attached can be exchanged.

For exchanges, kindly indicate the new size/color you'd like to exchange with. If the item requested is not available in stock, we will have to give you store credit instead. If you'd like to exchange to a different item altogether, we will first refund you in store credit and you may place a new order for the item.

The maximum period to return and exchange is within 7 days after the customer received the package.

 Sale and markdown items are also non-returnable and non exchangeable. 

MAXIMUM EXCHANGE PROCESS ( 1 TIME ONLY )

If you are unsure of the eligibility of returns of your product, please contact our team at info@nadapuspita.com.

We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met.